- STEP 1
- Uncovering Seeds of invention and Needs
Our sales staff will be close to each stage of the customer’s research, development and facility introduction planning and also will consult on related seeds and needs.
Techno Smart has been serving the needs of customers in new product development, not only with its finishers, dryers and other products but also with its coating and floating dryer technologies underlying these devices.
There is no end to customer needs to “deliver better products to markets.”
By mobilizing our facilities including cutting-edge coaters, finishers and dryers and our expertise based on extensive experience, we will continue to make our customers’ “dream products” come true. We welcome all inquiries.
Our sales staff will be close to each stage of the customer’s research, development and facility introduction planning and also will consult on related seeds and needs.
We offer proposals on “coating and drying requirements” in response to customer demands, based on our extensive experience and drying simulation technology.
We respond with versatility even for cases that require revision on the test device, simulating conditions that most approximate the actual operational device. We accept inquiries regarding test machines that demand outstanding quality, such as corona treatment device, UV device, static electricity remover, liquid transmission pump and defoaming device. We plan to serve the needs in testing with great versatility by making use of our powerful communication network.
The test date is selected. To maximize use of time that is available on the day, we plan to propose test details and procedures.
The veteran staff at Techno Smart will perform everything from test device preparations, operation, removal and data compilation, to enable customers to focus on test examination.
If the customer is satisfied with the sample, we will apply the findings on the customer’s research & development, design requirements for production facilities, etc.
The following are examples of new product development tests for our customers conducted in the past that involved episodes that are especially noteworthy.
You will see that “the process of creating new products, even those that lead and innovate the market, actually involved instances that make you smile.
A “super-slow-speed test” of 0.1 m/m was conducted, resulting in removal of one sample taking an hour and a half!
The customer and Techno Smart staff found it extremely difficult to kill time in between sample removals.
In the case of a development test project for a customer, we received 1 L of coating liquid that is extremely expensive.
Although we considered ourselves adequately prepared from the advance preparation stage, nervous tension permeated the staff on the test day.
We recall to this day the chill and tension in handling the solution.
In a certain product test, the requirement was that “the sample must not be exposed to light because it causes deterioration.”
Because the project was received in August when days are long, we were forced to conduct the test starting 8 PM.
Since the staff were not able to operate if there is no light, the test was executed with three or four red lights on.
As we expected, we were not able to see things clearly and had great trouble executing the test without a hitch.
Our efforts resulted in the delivery of final data that proved to be satisfactory to our client. This episode remains one of the most memorable to this day.